Lizzy Hosting is committed to providing timely and effective technical support.
We provide multiple levels of support.
Our support FAQs are a rich knowledge base to which we're adding new answers all the time.
(What's a "FAQ"? It's a Frequently Asked Question.)
Post questions via our help desk web page.
You will receive a tracking number in response to a post, which allows us to ensure we respond in a timely fashion and ensures that the question is answered.
Questions posted to our help desk will be answered in 60 to 120 minutes during 10:00 AM to 4:00 PM EST, Monday through Friday, excluding Melbourne public holidays.
Lizzy Hosting provides excellent phone support, 10:00 AM to 4:00 PM EST, Monday through Friday excluding Melbourne public holidays.
To qualify for phone support you must quote the tracking number provided by our help desk support system above.
This ensures we can track your queries and reduce your phone waiting time.
Phone support is available on 03 8330 4970.