FTP (File Transfer Protocol) is a way of pushing files or pages across the Internet and is the most common means of uploading web pages to a website.
You can use FTP to push (upload) new pages to your website or copy files to your computer from your website (download).
There are a wide variety of FTP clients, some are oldstyle command line and others are nice windows style programs.
You can even use FTP via Internet Explorer. (See How do I connect to my website via Internet Explorer).
All FTP programs require a hostname, username and password.
The hostname should be your domain such as www.yourdomain.com.au
The username and password will be the account/FTP username and password provided to you at time of registration.
Some FTP programs ask you to provide a Directory or Directory Path. This is the name of the folder you want them to change to on the server this should be /public_html or /www
If your using an oldstyle command line driven FTP, such as the found in the Windows command prompt, the command to push a page to the webserver is
Where filename is the full name of your page including any .html
The command to fetch pages down to your pc is
Uploading files one at a time like this can be a bit tedious, so we'd recommend using Internet Explorer if you are going to be uploading or downloading many pages of folders.
Your homepages MUST be called index.html, index.htm or index.php (note that these names are all lowercase).
If you happen to include uppercase in the name such as Index.html it will not work.
If you do not have your account login information you will need to post to our help desk a request for your username and password citing your domain, your name and address and birthdate.